Experience

Edge Healthcare Research was founded in 1986 to provide marketing research insight and consulting services to the healthcare industry. In our 21 years of experience, we have worked with local, regional, and national clients. We have conducted innumerable national studies, as well as studies for clients in 35 states.  Among these are some of the most recognized organizations in the country. Our breadth of experience includes having conducted studies on nearly every service within a hospital and just about every other aspect of healthcare delivery.

Jim Toth, who has over 25 years of healthcare experience, developed Edge Healthcare Research in 1986. Prior to founding Edge, Jim held market research and product marketing positions in several companies, including a Fortune 500 company, an 85-hospital national system, and an outpatient services company. Truly an expert in the field, Jim is personally involved in each of the studies that Edge undertakes.

We are proud of the fact that each year over 92% of our business represents repeat clients.  We think this is the best track record in the industry.  When we were reviewed by Open Ratings Inc., we ranked in the Top SIC Level Quintile of all such companies evaluated, receiving near-perfect scores in every category: quality, timeliness, accuracy, customer support, responsiveness, personnel, and price.

As another testament to our experience, we received certification to serve as an approved national vendor for HEDIS implementation of health plan member satisfaction studies by the National Committee for Quality Assurance (NCQA) in association with the federal government's Agency for Health Care Policy Research in both 1999 and 2002. 

We are members or are listed with the following organizations: